This section provides the Children’s Services Referral Form you need to make a referral.
You can also access a range of information including procedures and assessment tools from the links on the left hand side of this page.
If you are a professional and want to make a referral to First Contact please use the Children’s Services Referral Form.
If you are not in a Place Based Area please follow usual processes with a referral into First Contact.
First Contact aims to get families the support they need, when they need it, from the right service. The will help you provide them with the details they need. For further guidance see First Contact Service Guidance for Professionals
For a Poster Version of the Thresholds Document ( 0-19 Levels of Need) click on the link.
Local Authority Designated Officer (LADO) Allegations Against Staff or Volunteers
To contact the Local Authority Designated Officer (LADO)
Please email CYPSLADOSecure@durham.gov.uk or call 03000 268835
Alternatively you can use the LADO notification form and email the referral to the Local Authority Designated Officer.
The Allegations Against Staff or Volunteers procedures can be found on our Multi-Agency Child Protection Procedures.
Independent Reviewing Officers (IRO)
An IRO is responsible for chairing a wide variety of meetings including Child Protection Conferences and Child Protection Reviews. For more detailed information on the Independent Reviewing Officers (IRO) role please visit the Durham County Council website.