If you are a professional and want to make a referral to First Contact please use the new Children’s Services Referral Form. The Threshold Document (0-19 Level of Need) may be a useful reference tool. Please email your completed form to firstname.lastname@example.org
If you are a member of the public and are concerned that a child is being harmed or neglected call First Contact on 03000 26 79 79.
Remember that if you suspect a child or young person is at immediate risk of harm then phone the police on 999.
First Contact brings together staff from Childrens Services with partners such as Durham Constabulary and Health.
You can find more information about this and other services to protect and support children and families on the First Contact webpage.